PRIVACY POLICY
Effective Date: March 25, 2023
This Privacy Policy applies to somniumbeds.com and all other websites, applications, products, and services (collectively “somniumbeds.com”) owned and operated by Somnium Inc. and our affiliates and subsidiaries (“Somnium”).
It explains how Somnium may collect, use, and disclose personal information we obtain via somniumbeds.com, your communications with us, or from third parties. It also describes the choices and rights available to you regarding your personal information.
How Somniumbeds.com collects personal information
Registering an account. Somniumbeds.com gives you the option of creating a user account. If you decide to create an account, you will provide us with certain personal information, such as your username and password. You are not required to register to use our website and make purchases.
Purchasing one of our products. When you make a purchase, depending on where you make it, you are given the option of logging into an account or checking out as a guest. In either case, when you make a purchase, you will provide us with personal information, such as your name, email address, payment information, and shipping address.
- Making a payment. When you make a payment to Somnium, you may need to provide personal information to our third-party payment processors. Such personal information may include sensitive personal information, such as your credit card number.
- Sending information directly to us. We collect information you submit to us. Whether you email us to ask a question, post a review of one of our products or refer a friend, we receive the information and personal information from you in your submission. If you choose to submit content to any public area of somniumbeds.com, such content will be considered “public” and will not be subject to the privacy protections set forth herein.
- Communicating with us. We may also collect personal information when you communicate with us by calling our customer service, subscribing to a newsletter or emailing us.
- Taking a survey. Occasionally we reach out to customers to participate in optional online surveys. If you do decide to participate, you may be asked to provide certain information which may include personal information.
- Passive collection. Our websites and applications collect and store information that is generated automatically as you use them, including your preferences and anonymous usage statistics. This information may include Internet protocol (IP) addresses, cookie identifier, browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this data to analyze usage and performance of our website in the aggregate. Information that we passively collect may be combined with other information about you, including personal information.
- Tracking technologies. Somnium (and its partners) use cookies, pixels, server logs, and other similar technology to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. Non-personal information that we collect using these technologies may be combined with other information about you, including personal information.
- Information provided by third parties. Somnium may collect information about you from third parties or supplement the information we collect from you with additional records received from third parties. If you place an order with a third-party retailer, that retailer will send your personal information to Somnium so that we can fulfill you order. We also collect information from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you.
- Information you provide about a third party. If you choose to refer a client or friend to us, we may collect their personal information. We will reach out to them and share information or invite them to purchase a Somnium product. We will also retain the information to track the success of our referral program.
How Somnium uses your information
Except as provided below, we do not share or disclose your personal information and we never monetize it. We only use it develop our site and our products to help you sleep better and to optimize your experience with somniumbeds.com and our relevant offers or promotions.
Internal and service-related usage. We use and retain information, including personal information, to improve somniumbeds.com, including:
- to analyze interactions with and performance
- to identify errors that impair functionality
- to detect security problems and protect against malicious, deceptive, fraudulent, or illegal activity
- for research related to technological development
- to improve or enhance somniumbeds.com
- to deliver targeted advertising, including to consumers directly and through unaffiliated partners; to measure the effectiveness of advertising, and to identify the audience most likely to respond to an advertisement
- to communicate with you. We may send communications via email or SMS to verify an account and for informational and operational purposes, such as account management, customer service, or system maintenance
- for marketing efforts
Non-personal Information. We may use aggregated or other data that is not personal information for any purpose, including marketing. These uses may include, but are not limited to, analyzing interactions with and the performance of somniumbeds.com; sharing such information with business partners, affiliates, or any other third party. Similarly, we may enhance any such and aggregated data collected via somniumbeds.com with other details collected by our business partners.
How we use automatic collection technologies
We, as well as third parties that provide content, advertising, or other functionality for somniumbeds.com, may use cookies, pixel tags, local storage, and other technologies to automatically collect information. Our use of these technologies fall into the following general categories:
- Operationally Necessary. This includes technologies that allow you to access somniumbeds.com and that are required to maintain functionality, monitor and protect our sites.
- Performance-Related This includes technologies that allow us to assess the performance of somniumbeds.com and help us understand how our users and visitors interact with us.
- Functionality-Related This includes technologies that allow us to offer you an enhanced experience when using somniumbeds.com, such as identifying you when you sign in to your account or keeping track of your preferences.
- Advertising or Targeting-Related We may use our own or third-party technology to deliver content, including ads relevant to your interests about Somnium and our products on third-party websites and applications.
Somnium may disclose your information in the following ways
- Service Providers We may share personal information with our service providers and vendors who perform services on our behalf. These third parties are authorized to use your personal information only as necessary to provide their services to us and to you. These tasks include fulfilling and customizing orders, processing payments, sending and improving communications, developing and improving our products, detecting, preventing, and remediating fraud or other prohibited activities, as well as other support needed for somniumbeds.com.
- Displaying it to other users Content you post to somniumbeds.com may be displayed and other users may be able to see some information about you, if you submit a review. We are not responsible for privacy practices of the users who will view and use the posted information.
- As required by law We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to comply with law enforcement requests and legal processes like court orders, government request, or subpoena. We may also access, preserve, and disclose your information if we believe in good faith that disclosure is necessary to protect yours’, ours’ or others’ rights, property, or safety, or investigate fraud.
- Merger, sale, or other asset transfers If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
Your Choices and Rights
In accordance with applicable laws, you may have the right to:
- Access personal information about you that we have collected.
- Request correction of personal information that is incomplete or inaccurate.
- Request deletion of personal information that we hold about you.
- Under California’s “Shine the Light” law, you may have the right to request from us, once per year and free of charge, a list of the third parties to whom we have disclosed personal information for direct marketing purposes in the prior calendar year, as well as the type of personal information we disclosed to those third parties.
- You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications though on many devices users may opt out of certain mobile ads via their device settings.
- To opt out by adjusting your browser/device settings. Please note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt out on each device.
- “Do Not Track” requests. Please note that we do not respond to or honor “do not track” signals or similar mechanisms transmitted by web browsers.
- Limit emails from us,. You can always use the unsubscribe link found within our email messages to opt out of receiving future emails. We will process your request within a reasonable time after receipt. We are not responsible for removing your personal information from the lists of any third party who has previously been provided with your information in accordance with this policy.
Third-party sites and social media platforms
Our websites may contain links to other websites and other websites may reference or link to somniumbeds.com. These referring domains and websites are not controlled by us. We encourage you to read the privacy policies of every website and application you interact with. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or applications.
Our websites may also contain links to various social media platforms. If you already use these platforms, their cookies may be set on your device when using somniumbeds.com. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, chat room or social media platform or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
Security of your information
We take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We follow generally accepted standards to protect personal information submitted to us, both during transmission and once it is received. Unfortunately, the internet is not 100% secure, nor is the transfer of information and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.
By using somniumbeds.com or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our websites and products. If we learn of a security breach, we may notify you by posting a notice on soniumbeds.com, sending an email to you, or by writing to you by mail, as required by law.
Data retention
We retain information for as long as your account is active or as needed to provide you with our products and services. We will also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children’s privacy
We do not knowingly collect, maintain, or use personal information from children under 16 years of age. Somniumbeds.com is not intended for or directed to children under the age of 16. If you learn that your child has provided us with personal information without your consent, please alert us at privacy@somniumbeds.com. If we learn that we have collected any personal information from children under 16, we will promptly take steps to delete such information and terminate the child’s account.
International users
By using somniumbeds.com you will transfer data to the United States. By visiting our sites, using our products and apps or otherwise providing information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of California and the adjudication of any disputes arising in connection with Somnium or somniumbeds.com will be in accordance with our Terms.
If you are visiting our sites from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to have this data processed globally. By providing your information you consent to any transfer and processing in accordance with this Policy.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at privacy@somniumbeds.com.
Changes to our Privacy Policy and practices
We may revise this Privacy Policy, so we encourage you to review it periodically. If you continue to visit somniumbeds.com or use our products, websites and apps after changes have been made, you hereby provide your consent to the changes.
Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.
New uses of personal information. From time to time, we may desire to use personal information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected personal information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses, before those changes become effective, as may be required by law.
Our contact information for Privacy issues
Somnium Inc.
P.O. Box 1804
Venice, CA 90294
privacy@somniumbeds.com
Or call us at 323-655-6700